Shipping & Returns

Find the countries we ship to below, along with estimated shipping times and costs:

 

Ireland and Northern Ireland

€7.50 tracked delivery via DPD 2-4 business days.

UK Mainland*

€15 tracked delivery via DPD 2-5 business days.

Europe

Tracked DPD delivery (3-6 business days) ranges between €20 and €35 depending on destination country. See exact shipping fees and delivery times at checkout.

USA and Canada*

USA €25, Canada €25 tracked delivery via DPD 4-5 business days

Australia and New Zealand*

Australia €45, New Zealand €45 tracked delivery via DPD 6-10 business days

 

 

*PLEASE NOTE THAT SOME COUNTRIES MAY HAVE ADDITIONAL IMPORT DUTIES AND TAXES WHICH YOU ARE LIABLE FOR.

Please inquire with your local customs office/authority. McCarthys are not liable for any customs/charges/tax/import duty that may arise. The customer is liable for all charges.

Once your order is dispatched, you will receive a shipping confirmation via email containing a tracking number that can be used to track your order on the courier's website.

 

If you have any questions or require assistance, please do not hesitate to contact with us at hello@mccarthysjewellery.com. We aim to respond to all emails within 1-2 business days.

 

Returns & Refunds

 

Ireland & Europe Returns

 

If for any reason you are not entirely happy with your purchase, you can return any product in its original condition and original packaging for a refund (less the original shipping cost) within 14 calendar days from the date of delivery.

 

If the products you receive are damaged or faulty in any way, or not what you originally ordered, we will be happy to exchange the products or offer you a full refund. Please contact us at hello@mccarthysjewellery.com and we will work to resolve the issue as quickly as possible.

 

If the item is unwanted, the customer is responsible for the return shipping costs. Please make sure to retain proof of return postage and send via a tracked service.

 

We do not offer a free exchange service. All unwanted items will be handled as refunds and a new order must be placed as we cannot offer free shipping on exchanges.

 

Please note McCarthys are not liable for shipping/damaged returned goods or any international duties and taxes.

We do not refund shipping for unwanted items.

 

 

UK & International Returns

 

Please note all UK & international orders are considered final sale once shipped and are not eligible for a refund or exchange this is due to taxes/customs duties that may arise during the return process/shipping the items back to us. if you have any questions about this please feel free to get in touch!

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